Privacy Policy

Last updated: March 14, 2026

1. Introduction

PaperPilot AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address during registration
  • Educational institution information
  • Payment information for subscriptions
  • Profile pictures and other user-provided content

2.2 Usage Information

We automatically collect certain information when you use our Service:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Quiz attempts and performance data

2.3 AI-Generated Content

We may store user-generated prompts and AI responses to improve our service quality and provide personalized experiences.

3. How We Use Your Information

We use collected information for the following purposes:

  • Provide and maintain our educational services
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Improve our AI algorithms and service quality
  • Provide customer support
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist our operations (under strict confidentiality agreements)
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Opt-out of marketing communications
  • Restriction of processing

11. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties.

12. AI and Machine Learning

We use AI and machine learning technologies to improve our services. User data may be used to train and improve our AI models, but we ensure this is done in compliance with applicable privacy laws and without compromising individual privacy.

13. Compliance with Indian Laws

As an Indian entity, we comply with the Information Technology Act, 2000, and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@paperpilotai.com

Data Protection Officer: dpo@paperpilotai.com

Address: [Your Business Address]

Grievance Redressal

If you have any grievances regarding data privacy, you can reach out to our Grievance Officer at grievance@paperpilotai.com. We are committed to resolving your concerns within 30 days.